This week, US Co-Founder Hayley Killengrey sits down with Akshaya Murthy, Director of AI Transformation at Zendesk. 

Akshaya Murthy is a seasoned technology and business leader based in the San Francisco Bay Area. Currently serving as the Director of AI Transformation at Zendesk, Akshaya leads the charge in shaping the global non-product AI strategies for the company.

In his role, Akshaya focuses on harnessing the power of AI to drive tangible business value across Zendesk's operations. With a steadfast commitment to responsible AI practices, he advocates for the ethical and strategic implementation of AI solutions throughout the enterprise.

Bringing a wealth of experience in software engineering, quality assurance, consulting, and technology risk management, Akshaya's expertise is grounded in both technical proficiency and strategic insight. He holds a degree in Electronics and Communication Engineering from India, and an MBA in Strategy from the University of Pittsburgh.​